Shipping Policy
Beautlin Shipping Policy
We want to get your beautiful products to you as quickly and reliably as
possible. This policy outlines everything you need to know about our
shipping process.
1. Processing Time
-
What it is: Processing time is the period between when you place
your order and when we pack it and hand it off to the shipping
carrier. This does not include transit time. -
Our Commitment: All orders are processed within 1-3 business days
(Monday-Friday, excluding holidays) after receiving your order
confirmation. -
Delays: During peak seasons (like holidays) or major sales events,
processing times may be extended by 1-2 business days. If a
significant delay occurs, we will notify you via email.
2. Shipping Destinations
We currently ship exclusively from many warehouses, including Asia and Europe
ensuring that every customer receives our products with care and efficiency..
3. Order Tracking
Once your order has been fulfilled and shipped, you will receive a shipping
confirmation email that includes your tracking number and a link to track
Your package.
You can also track your order by logging into your account on our website.
4. Shipping Address
Please double-check your shipping address at checkout! We are not
responsible for orders shipped to an incorrect or outdated address
provided by you.
If you realize you've entered the wrong address, contact us immediately at
[contact@beautlin.com] with your order number and the correct address.
If your order has not yet been processed, we may be able to update it. If it
has already shipped; we cannot make changes.
5. Undeliverable Packages
If a package is returned to us as undeliverable (due to an incorrect address,
failure to pick up from the post office, etc.), we will contact you to arrange
re-shipping. Please note that additional shipping fees will apply for reshipping the order.
6. Customs, Duties, and Taxes (For Future International
Shipping)
This section is a placeholder for when you expand.
For international orders, any customs, import duties, or taxes are the
responsibility of the customer. Beautlin has no control over these charges and
cannot predict what they may be.
7. Damaged or Lost Packages
We take great care in packing your items to ensure they arrive safely.
However, if your package appears damaged upon delivery, please refuse
the delivery or note the damage with the carrier immediately.
If your tracking information shows that your package was delivered, but
You have not received it. Please first check with your neighbors and your
local post office.
We are not liable for packages that are lost or damaged due to carrier
handling. All claims for lost or damaged packages must be handled
through the shipping carrier. However, we will assist you in this process.
Please contact us at [contact@beautlin.com] within 7 days of delivery (or
expected delivery date for lost packages) so we can help you file a claim.
8. Contact Us
If you have any questions about our shipping policy, please contact our
customer service team at:
Email: [contact@beautlin.com]
Response Time: We typically respond within 1-3 days during business
days.